Non-government organisations

Non-government organisations (NGOs) may require screening services from the DCSI Screening Unit for their employees and volunteers in conducting their important work in contributing to the community. 

It is important that organisations are aware of their legislative, regulatory and/or contractual obligations in relation to the screening of their employees and volunteers.  It is the non-government service provider's responsibility to obtain a person's consent for criminal history screening for each engaged person, in cases where screening is required.

The Screening Unit seeks to engage with NGO organisations through regular customer liaison activities, including site visits.  It is also the intention of the DCSI Screening Unit to institute a cyclical audit schedule for all major customer agencies, particularly for larger NGOs. 

Regular customer agency compliance audits are aimed at verifying conformity and compliance of the NGO organisation with:

  • the Australian Privacy Principles;
  • requirements arising from the provisions of DCSI Screening Unit's contracts (such as its contract with CrimTrac regarding the provision of criminal history reports); and 
  • and other contractual obligations relevant to NGOs, such as screening data disposal protocols and limiting data access to personnel, which obligations are bound by a Deed of Confidentiality.

NGO customers are welcome to contact the DCSI Screening Unit at any time with any issues, questions or concerns by emailing or telephoning 1300 321 592.