How to pay - individuals

Payment FAQs for individual applicants

Will a receipt be provided? A printable receipt with a reference number will be available when your online payment has been confirmed.

Can I pay by cash or cheque?  No. The DCSI Screening Unit does not accept direct cash or cheque payments for its screening services.

Can I pay by credit card?    Payment can be made online by credit card (Visa or MasterCard). Credit card payments are processed via BPOINT, a secure payment pathway that accepts debit and credit cards and is free to use.

What if I don't have a credit card?  If you do not have a Visa or MasterCard, to make an online payment, you can purchase a prepaid (re-loadable) credit card. These are readily available from many merchants, including Australia Post. Alternatively, you may be able to arrange with your employer that they pay on your behalf, and you reimburse them.  In this case the Requesting Officer in the organisation will need to adjust the selected payment option on the online application form to indicate that the organisation is paying.

When applying online: 

The applicant can pay for their screening when completing their application using the online form.  

Payment can be made by credit card (Visa or MasterCard).  Credit card payments are processed via BPOINT, a secure payment pathway that accepts debit and credit cards and is free to use.

If the applicant is to pay, the Requesting Officer in the organisation selects this option from the drop down boxes that appear when applying using the online form.

If applying using a hard copy application form (in exceptional circumstances only):

As hard copy (paper application) forms are being phased out, they can only be submitted in exceptional circumstances with the prior approval of the DCSI Screening Unit.  If you have received approval to use a paper application form, you can submit and pay for the screening at a Service SA Customer Centre.  More information here:  How to Pay

More information

For more information about paying for your screening online, see our instruction sheet How to pay for your application (PDF 501.4 KB)

Payment process for government schools and preschools

Screening fees for employees and volunteers who work within government schools, preschools, child centres and other non-corporate entities under the auspices of the South Australia Department for Education and Child Development (DECD) are invoiced to DECD.  DECD Corporate receives monthly invoices for payment on behalf of all DECD sites that have submitted a DCSI screening application.

When starting screening applications online, the Requesting Officer at the individual DECD site should select the relevant payment option where prompted (ie payment via invoicing to DECD).  For more information about school and preschool payment process queries, contact the Department for Education and Child Development:

Telephone: 1800 671 157
Email: DECD.siteallocations@sa.gov.au
Website:
www.decd.sa.gov.au/hrstaff/pages/default/criminalhistory/