What if there is an error on my clearance letter?

Cleared applicants should check their letters as soon as possible when it is received in the mail, to ensure that their full name is correct and that it is spelt correctly, and that their date of birth is correct.

If any of these details provided on the clearance letter are incorrect, the applicant should contact the Screening Unit as soon as possible by email addressed to: DCSIScreeningUnit@sa.gov.au

Please request a corrected letter, and ensure you provide your screening reference number, correct names and date of birth  in the email request.