Apply Online FAQs
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Your organisation must register with the DCSI Screening Unit in order to be able to apply online for screening. All screening applications must be submitted online, except where it can be demonstrated that the applicant is unable to do so because of exceptional circumstances.
Since it was introduced in July 2015, the online process of applying for screening has resulted in significant improvements in customer satisfaction, reduced screening timelines, and minimised data entry errors related to the processing of screening assessments.
Once registered for online screening your organisation's nominated officers will be able to access an online portal and see the progress of each application commenced by your organisation. The applicant will be notified once you have initiated their application, and will then be able to log in and, in most cases, fully complete their application online. Your organisation will also receive emails from the Screening Unit regarding the progress of each application.
Yes. Your organisation should register with the DCSI Screening Unit for online screening as soon as possible to enable you to submit applications using the online system.
You only need to register your organisation once. Instructions and easy online help tools are available to assist you with the registration process.
What if my organisation is a current customer? Even if already a customer of the DCSI Screening Unit (and your organisation has previously used paper forms to apply for screening), you will still need to register before using the new online system. This is because we need to set up your site permissions and payment functions, and provide you with a log-in and password that you can use to access the online system via the online 'portal'.
Things you will need to get started with your organisation registration are:
- your organisation's Australian Business Number (ABN)
- your organisation's street address
- a current email address for the organisation
You will also need to provide the name and contact details of people that your organisation is nominating for the following roles:
- Site Administrator
- Authorised Officer
- Requesting Officer
- Verifying Officer
- Finance Officer
A summary of all of these roles and functions is provided for your convenience in this fact sheet: Nominated Officer Roles (PDF 188.5 KB)
You will also need to ensure that your Internet Browser is compatible with TLS 1.1 or above. See information on Browser Compatibility (PDF 95.8 KB).
To START YOUR REGISTRATION please go to www.dcsiscreening.sa.gov.au/SCHome
Applicants for screening must provide documentation to satisfy the requirements of a 100 point identification check.
Online verification: When applying for screening online, there is an option to have the applicant's identity verified online using the Australian Government's Document Verification Service.
If, however, you are unable to use the online verification service, you can have your identity verified by showing your identity documentation to a person who meets certain criteria. The verifier must sign the form and provide their details in the relevant section of the form.
People who can verify the applicant's identity, using the 100 point check method, include:
- a Justice of the Peace;
- a Commissioner for Taking Affidavits (eg a solicitor, barrister or proclaimed police officer).
For information about the categories of people who can verify the applicant's identity, refer to our permitted verifiers list.
Your identification must be verified by an appropriate person, who is NOT a close relative.
For more information about the identity verification process, please go to our Identity Check web page.
What if I don't have enough suitable documentation?
People living in remote or isolated areas, or those who do not have access to documents such as a passport or driver's licence, may be able to have their identity verified with an alternative method, under special provisions.
Special provisions apply for the following categories of applicant, in which case the following documentation is acceptable for the purpose of identity verification:
- ABORIGINAL AND TORRES STRAIT ISLANDER residents of remote or isolated locations: There is an added option of TWO letters of verification provided by community leaders (individuals recognised as leaders of the community to which the applicant belongs). Each verification scores 50 points.
- IMMIGRANT OR FOREIGN VISITORS (persons who have been in Australia for 6 weeks or less): proof of arrival date and current passport is acceptable.
- Applicants UNDER 18 years of age: One Category A Document or a statement from an educational institution, signed by the Principal or Deputy Principal, confirming that the child attends the institution (Note: statement MUST be on the institution's letterhead) is acceptable.
For further information, email the DCSI Screening Unit at DCSIScreeningUnit@sa.gov.au.
Organisations and applicants can still use a hard copy (paper) form to apply for screening, where it can be demonstrated that an online form cannot be submitted because of exceptional circumstances, or where special provisions apply.
The special provisions are outlined in our FAQ 'Who can verify my identity? in the section: 'What if I don't have enough suitable documentation?' and instruction sheet How to verify an applicant's identity.
Otherwise, all applications should be submitted online, as paper screening applications submitted after 1 December 2016 will no longer be accepted. How to apply online. Organisations are therefore urged to register for online screening as soon as possible. Register for online screening
For information about applying with a paper (hard copy) form, please refer to: Can I still apply using a hard copy form?